|Address of the document:||http://en.belavia.by/passengers/tickets/fly_rail/|
|Print:||19 June 2013, 14:06|
In the framework of the National Airlins "Belavia" and German Railway (Deutsche Bahn) cooperation, the passengers of the National airlines having bought a ticket Rail & Fly, can get by train from / to any German city, as well as Swiss Basel and Austrian Salzburg at the German airports: Frankfurt, Hanover and Berlin.
A "Ticket Rail & Fly is a combined ticket that allows you to make air travel and follow the railway trains of any kind with the necessary transfers. .
More than 5,600 stations in Germany are equipped with ticket self-service stands of the German Railway (Deutsche Bahn) for issuing rail tickets Rail & Fly.
You may use your Rail & Fly ticket within 24 hours prior the departure of the aircraft from the airports of Germany, and within 24 hours after landing the aircraft.
The train number and time of its departure indicated on the ticket is not required.
The train schedule is available at DB-reisezentrum, in travel DB-Agency or at the web of Deutsche Bahn www.bahn.de .
The rail ticket Rail & Fly is valid for all trains ICE, IC, EC, D, IRE, RE, RB, SB. The rail ticket Rail & Fly is valid for the City Night Line and ICE Sprinter trains provided with additional payment and booking.
This ticket is not valid for the trains Thalys , DB Autozug, special trains and trips of urban public transport ( U-Bahn, Bus, Strassen-Bahn) except the transfer transportation, for the trips on NE lines (non federal railway lines, private railway lines), for DB/SEA(joint with overseas transportation).
When choosing a train you should define the time of check-in deadline for flight in order to arrive at the airport in advance. You are advised to arrive at the airport 2.5 hours before the flight.
You can book and buy tickets Rail & Fly at the offices of airline "Belavia" or at travel agents.
Attention! This service is not available when booking and registration of the air tickets at the website of airline "Belavia" for a while.
Depending on the applicable tariff, the ground transportation by Deutsche Bahn is of the first or second service class.
When buying the ticket you need to make sure that you have received the following documents :
The documents needed during your travel by German railway:
The availability of pickup number gives you no right to railway travel .
You can receive the train ticket Rail & Fly at ticket self-service stand by the pickup number, or in a service center DB Reisezentrum..
The instruction how to get a ticket at self-service stands you can found here here.
Printed tickets on the railway are not a subject to return, compensation is not available.
Under existing rules of German Railway (Deutsche Bahn) if you lose a printed copy of the train ticket, it is not a subject to return.
If you cannot print the ticket at the railway due to:
the location of train stations and ticket-vending machine you can find here.
If you had to buy a new train ticket or you have been billed to pay for rail transportation due to technical problems, you should contact the airline office / agency where the ticket Rail & Fly was purchased. In this case you should submit the following documents to the agency of passenger transportation sale (14 Nemiga str., Minsk):
If German railway confirms the technical problem, you will be paid back the cost of a ticket issued by the conductor of German Railway, or the invoice for payment will be canceled.
As a result of cooperation between Belavia-Belarusian Airlines and the Dutch-Belgian Railways (NS Hispeed - NMBS) our passengers can travel by train from any station in Belgium to Amsterdam Airport Schiphol and then fly to Minsk and vice versa with a combined Belavia ticket.
A ticket of Belavia on the route Minsk-Brussels (or any railway station of Belgium) is a combined ticket for air travel between Minsk and Amsterdam Airport Schiphol together with railway travel to/from Schiphol.
The travel time by railway and timetable to/from Amsterdam Airport Schiphol:
You can book and buy such a combined ticket (air & rail) at the offices of Belavia-Belarusian Airlines, including our foreign Representative Offices, or at travel agencies.
Attention! This service is not yet available when booking air tickets through the website of Belavia.
When buying a combined ticket you need to make sure that you have got the following documents:
When travelling by train you must have the following documents:
To get a train ticket upon arrival in Amsterdam from Minsk you should go to the railway ticket offices (Train tickets & Services), show a printout of your e-ticket (the ticket number is the most important thing in it) and your passport. Your train ticket is valid for travelling to any station in Belgium. On a train you can show just your train ticket to a controller. High-speed train passengers can get to Antwerp or Brussels and then change for any local train within Belgium. Railway ticket offices are located at Schiphol Airport right in the centre of Schiphol Plaza, at the same level with the arrivals and baggage claim area.
From Arrivals 2, where the passengers of Belavia usually get their luggage, it takes only 2 minutes on foot to get to the railway ticket offices. There is a big signboard "Train tickets & Services" above the railway ticket offices.
The railway station is at the lower level of Schiphol Airport, train platforms are right under Schiphol Plaza, one level below. You can go down by an escalator or lift (in the lift you need a button with a train image).
When travelling from Belgium to Schiphol Airport you can get your train ticket in the ticket offices at any of the following 16 railway stations: Aalst, Antwerpen (Centraal, Berchem, Kievit), Brussel (Centraal & Zuid), Brugge, Denderleeuw, Gent St-Pieters, Hasselt, Kortrijk, Leuven, Liège-Guillemins, Mechelen, Oostende, Sint-Niklaas. Show your passport and the Belavia e-ticket to get your train ticket.
At small stations where there is no possibility to get the ticket, a passenger can take a direct train to Antwerp or Brussels, or to any station, where he will change for the train to Antwerp or Brussels, and there he or she can get the train ticket to Schiphol Airport.
You can always get more information or assistance at the Belavia Representative Office in the Benelux countries by telephone: +31 20 7997 757. Customer support is available around the clock, 7 days a week. We speak Russian, English, Dutch and French.
We welcome all our passengers and we will do everything to make your trip a comfortable and pleasant experience!