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Print: 09 October 2015, 19:10
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09 October 2015, Friday
Tickets Timetable My Reservation Arrival and Departure Belavia Leader


Modification of personal information

How to change phone number, postal address, passport information or email in the program?

How to change Surname/Name after marriage/divorce etc.?

Authorization, receiving/recovery of the password

How to get a password to get access to the Personal account?

I don’t remember the answer to the secret question

I can’t generate the password

I don’t remember my login and password

Questions about points crediting

I registered in the program, but the points are not credited to my account anyway.

I don’t have the number of my plane ticket left, and without it I can’t add information regarding an unaccounted flight in my personal account.

Why don’t I get points for the flights taken by members of my family?

Are the points credited for flights with a flight of an airline company-partner?

Questions on use of points

What I can spend my points for?

I accumulated a necessary number of points. How can I purchase a ticket for points?

I want to purchase for my points a plane ticket for another passenger.

I want to get for my points a service class upgrade.

Getting a “Belavia Leader” card of an elite level

How to get a silver/golden card “Belavia Leader”?

Privileges of an elite level member

I have a “Belavia Leader” card of the golden level. What is necessary for formalization for my wife/my husband of a card of the silver level?

Why having a “Belavia Leader” card of the golden level I have to pay to change the departure date, although it is my privilege?