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Contacts

Information Office (24hr a day)

Phone:

(+375 17) 220-25-55

E-mail:

support@belavia.by

Head Office

Address:

14A, Nemiga str., Minsk, Belarus, 220004

Phone:

(+375 17) 220-25-55

Fax:

(+375 17) 220-23-83

Sita:

MSQIDB2

E-mail:

info@belavia.by

Ticketing Offices in Belarus

Brest

Railway Station, 1st floor, ticket hall

Ph.

(+375 162) 57-50-78

Fax.: (+375 162) 57-50-78

Gomel

Railway Station, the old building, 2nd Floor

Ph.

(+375 232) 75 45 02

Fax.: (+375 232) 75 45 01

Grodno

52 Gorkogo str.

Ph.

(+375 152) 44-47-91

Fax.: (+375 152) 44-29-29

Minsk

18 Lenina str.
Ph. (+375 17) 220-25-55
Fax.: (+375 17) 327-62-34
14A Nemiga str.
Ph. (+375 17) 220-25-55
Fax.: (+375 17) 220-22-90
E-mail:

Mogilev

29 Mira av.

Ph.

(+375 222) 64-56-34

Fax.: (+375 222) 64-60-99

Vitebsk

2 Stroiteley av.

Ph.

(+375 212) 22-02-35

Fax.: (+375 212) 22-01-53

Representative Offices

Armeniya

Yerevan

"Belaviaservice" - prosp. Sayat Nova 35, Yerevan, 375025, Republic of Armenia

Opening hours:
Mo-Fr: 10.00-19.00
Sa: 10.00-16.00
Ph.

(+ 374 10) 577 474
(+ 374 10) 573 999
(+374 91) 402 547
(+37491) 404 047

Fax.: (+374 1) 573 995
E-mail:

Austria

Vienna

Office Park III, office 146, 1300 Vienna Airport, Austria

Opening hours:
Mo-Th: 09.00 – 17.00
Fr: 09.00 – 16.00
Ph.

(+43 1) 7007 363 34

Fax.: (+43 1) 7007 363 35
E-mail:

Azerbaijan

Baku

str. A.Dzhalilova 4/1, Baku, Azerbaijan

Opening hours:
Mo-Su: 09.00 – 19.00
Ph.

(+99 412) 490 81 62
(+99 412) 490 81 63
(+99 412) 490 81 64
Mob.: (+994) 055 544 04 14

Fax.: (+99 412) 496 70 91
E-mail:

Belgium

Brussels

Charleroi Airport
Ph. (+32) 71963553
E-mail:

Bulgaria

Burgas

"San-Trade" Ltd - 16 , Levski Str., office 311,office 312, Burgas 8000, Bulgaria

Opening hours:
Mo-Fr: 09.00-18.00
Break: 12.30-13.30
Ph.

(+359 56) 80 02 65

Fax.: (+ 359 56) 80 02 65

Cyprus

Limassol

20 Amathoundos Ave., Steria Complex, Pearl House 5 Lemesos Cyprus

Opening hours:
Mo-Fr: 08.00-16.00
Ph.

(+357 25) 43 19 99

Fax.: (+357 25) 31 38 97
E-mail:

Czech Republic

Prague

Ul. Revolučni, 13, 11000, Praha 1, Czech Republic

Opening hours:
Mo-Fr: 09.00-17.30
Break: 13.00-13.30
Ph.

(+420) 222 313 072

E-mail:

Estonia

Tallinn

ESTAIR LLC - Tallinn airport departure terminal hall, ticketing office
Opening hours:
Mo-Su: 05.30-21.00
Ph.

(+372) 6058887
(+372) 55603687

E-mail:

Finland

Helsinki

Airtouch Oy - Eerikinkatu 27, FI-00180, HELSINKI, FINLAND

Opening hours:
Mo-Fr: 09.00-16.30
Ph.

(+358 20) 155 74 00

E-mail:

France

Nice

BELAVIA France 109, rue Montmartre 75002 Paris
Ph. (+33) 8 92 70 21 50
Fax.: (+33) 1 44 88 92 13
E-mail:

Paris

BELAVIA France 109, rue Montmartre 75002 Paris

Opening hours:
Mo-Fr: 10.00-18.00
Ph.

(+33) 8 92 70 21 50

Fax.: (+33) 1 44 88 92 13
E-mail:

Georgia

Batumi

Batumi Airport

Opening hours:
Daily 11.00-18.00
Ph.

(+995) 422 23 51 14
(+995) 558 96 63 05
(+995) 593 23 31 91

E-mail:

Tbilisi

95a, D.Agmashenebeli st., 380064, Tbilisi, Georgia

Opening hours:
Daily 10.00-18.00
Ph.

(+995 32) 295 16 85
(+995 32) 291 17 91
(+995 32) 295 38 15

Fax.: (+995 32) 295 68 90
E-mail:

Germany

Berlin, Munich, Frankfurt

Lurgiallee 6-8, 60439, Frankfurt am Main, Germany

Monday - Friday: 09.00-17.00
Opening hours:
Mo-Fr: 09.00-17.00
Ph.

(+49 69) 34 87 97 38 (+Whatsapp)

Fax.: (+49 69) 34 87 97 36
E-mail:

Hannover

STS Avia - Abflughalle Terminal B, 30855, Flughafen Hannover- Langenhagen

Maria-Monstessori-Str. 2, 30855 Langenhagen

Opening hours:
Office: Mo-Fr: 09.30 - 17.30.
On the phone: Mo-Fr: 09.30 -17.30, Sa: 09.30 – 14.00.
Ph.

(+49 511) 165 95 310

Fax.: (+49 511) 165 95 319
E-mail:

Hungary

Budapest

"1000 Út Utazási Iroda"/Travel Agency "1000 Road" - 1056 Budapest, Marcius 15 ter 1/228 sz.

Opening hours:
Mo-Fr: 08.00-18.00
Sa: 10.00-13.00
Ph.

(+36 1) 266 02 63
(+36 70) 949 78 15

Fax.: (+36 1) 354 0874
E-mail:

Israel

Tel-Aviv

8, Frishman St. Tel-Aviv 63578 Israel

Opening hours:
Mo-Th: 09.00-17.00
Fr: 09.00-13.00
Su: At flight arrival/departure time
Ph.

(+972 3) 529 29 94
(+972 3) 529 29 95

Fax.: (+972 3) 529 29 96
E-mail:

Italy

Milan

Aeroporto Milano Malpensa, Terminal 1, elevator 1, 3 Floor

Opening hours:

In conformità al decreto del Primo Ministro della Repubblica italiana, gli uffici di Belavia a Roma e Milano saranno chiusi fino al 25/03/2020. Per prenotazioni, cambi data e rimborsi o per qualsiasi altra informazione si prega di contattare la Compagnia via mail ai seguenti indirizzi Roma@belavia.by; Milan@belavia.by; Italy@belavia.by.

Ph.

(+39) 02 5858 2219

Fax.: (+39) 02 4032 6032
E-mail:

Rome

Fiumicino Airport

Ph. (+39) 06 6595 7497
Fax.: (+39) 06 6595 5163
E-mail:

Via San Nicola da Tolentino, 18, 00187, Roma, Italy

Opening hours:

In conformità al decreto del Primo Ministro della Repubblica italiana, gli uffici di Belavia a Roma e Milano saranno chiusi fino al 25/03/2020. Per prenotazioni, cambi data e rimborsi o per qualsiasi altra informazione si prega di contattare la Compagnia via mail ai seguenti indirizzi Roma@belavia.by; Milan@belavia.by; Italy@belavia.by.

Ph.

(+39) 06 4201 1769
(+39) 06 4201 2345

Fax.: (+39) 06 9668 1314
E-mail:

Kazakhstan

Kostanay

"Concord Travel" - 95 Baitursynov str. Suite 105, 110000, Kostanay, Kazakhstan

Opening hours:
Daily 09.00-19.00
Ph.

(+7 7142) 54 28 74

E-mail:

Almaty

"Concord Travel" - N.Nazarbayev Ave., 119, 13, Almaty, Kazakhstan

Opening hours:
Mo-Fr: 10.00-19.00
Break: 12.00-13.00
Sa: 10.00-14.00
Ph.

(+7 727) 321 22 55
(+7 727) 248 36 99

E-mail:

Karaganda

"Concord Travel" - 66 Bukhara-Zhyrau ave., 100008, Karaganda, Kazakhstan

Opening hours:
Mo-Fr: 09.00-19.00
Break: 12.00-13.00
Ph.

(+ 7 7212) 42 52 24

38 Bukhara-Zhyrau ave. 38 Suite 2, 100008, Karaganda, Kazakhstan

Opening hours:
Mo-Sa: 09.00-19.00
Su: 10.00-17.00
Ph.

(+ 7 7212) 42 50 10
(+ 7 7212) 42 50 20

Fax.: (+ 7 7212) 42 50 10
(+ 7 7212) 42 50 20
E-mail:

Nur-Sultan

"Concord Travel" - str. Zhenic 10, office 3, 010000, Nur-Sultan, Republic of Kazakhstan

Opening hours:
Mo-Fr: 09.00-19.00
Break: 13.00-14.00
Sa: 10.00-14.00
Ph.

(+7 7172) 32 02 41
(+7 7172) 32 04 95

Fax.: (+7 7172) 32 04 95
E-mail:

Pavlodar

"Amide" - st. Akademika Chokina 153 / 1, 140000, Pavlodar, Kazakhstan

Toraigyrova Street 101, Pavlodar, Kazakhstan

Opening hours:
Mo-Fr: 09.00-18.00
Sa-Su: 10.00-14.00
Ph.

(+7 7182) 209 101
(+7 7182) 210 101

Fax.: (+7 7182) 57 10 63
E-mail:

Latvia

Riga

SIA Sofi Ture - Terbatas 73, Riga, Latvia

Opening hours:
Mo-Fr: 09.00-18.00
Ph.

(+371) 673 20 314
(+371) 265 55 570
(+371) 292 16 587

E-mail:

Lebanon

Beirut

General Sales Agent "Moussa Group Co. S.A.R.L."
Airport Business center - 3rd floor
Airport Road - Beirut - Lebanon

Opening hours:
Mo-Fr: 09.00-18.00
Ph.

(+961) 145 21 05

Fax.: (+961) 145 21 16
E-mail:

Lithuania

Vilnius

Baltic Ground Services (BGS) - Rodūnios kelias 6, LT 02187, Vilnius International Airport, Vilnius, Lithuania

Ph.

(+370 5) 252 50 10
(+370 6) 164 25 91

E-mail:

"BPC Travel" - Adr Konstitucijos pr. 12, Vilnius LT-09308

Opening hours:
Daily 8.00 – 17.00
Ph.

(+370 5) 210 26 96

Fax.: (+370 5) 210 25 91
E-mail:

Moldova

Chisinau

"Aeroport Handling" SRL - MD-2026, Bd Dacia 80/3, Chisinau International Airport, Departure Hall

Opening hours: 24/7
Ph.

(+ 373 22) 811 505
(+ 373 78) 880 821

E-mail:

Netherlands

Amsterdam

De Cuserstraat 93
1081 CN Amsterdam
the Netherlands

Opening hours:
Mo-Th: 08.30-17.30
Fr: 08.30-16.15
Ph.

(+31) 207 997 757

Fax.: (+31) 208 949 111
E-mail:

Poland

Warsaw

ul. Zwirki i Wigury 1, 00-906 Warszawa

Lotnisko imeni Frederika Chopina, Terminal A, room 3.917

Opening hours:
Mo-Fr: 10.00-16.00
Ph.

(+48 22) 846 21 33

Fax.: ‎(+48 22) 846 20 73
E-mail:

Russia

Kaliningrad

Pobedi sq., 4, 2А, office 303, 236022, Kaliningrad, Russia

Opening hours:
Daily 09.00-20.00
Break: 14.00-15.00
Ph.

(+7 4012) 71 66 40

Fax.: (+7 4012) 71 66 69
E-mail:

Kazan

LLC "Skyland" - Kazan International Airport, terminal 1A

Opening hours: 24/7

Ph.

(+7 843) 567 1771 ext. 2197

(+7 843) 267 87 22

E-mail:

LLC "Skyland" - Kazan, st. Tolstoy, 14A, block G

Opening hours: 24/7
Ph.

(+7 843) 567 1771 ext. 2100

E-mail:

Krasnodar

OOO "Aeroalyans" - 350015 Krasnodar, Severnaya str./Jankowskogo str. 400/170 office 504

Opening hours:
Daily  09.00 -21.00
Ph.

(+7 861) 210 87 87

E-mail:

Moscow

Airport "Sheremetyevo"
Terminal D: ticket office – 1st oval, Departure area

Opening hours: 24/7

Ph.
(+7 495) 578 56 28
(+7 495) 578 56 32
(+7 495) 578 11 64
E-mail:
Airport "Sheremetyevo"
Terminal E: ticket offices №2, №3, Departure area
Terminal F: ticket office – Check-in area, right wing

Opening hours: 24/7

Ph. (+7 495) 578 11 64
E-mail:
Airport "Zhukovsky"
Cash desk at the airport - 1 floor, registration zone
Information desk

Opening hours: 24/7

Ph.

(+7 925) 133 24 28
(+7 495) 228 96 00

Airport "Domodedovo"
Cashiers № 151-152.
Cashier №150 - stand of Belavia representatives

Opening hours: 24/7

Ph.

(+ 7 495) 258 86 66

Armyanskiy per., 6, Moscow, 101000, Russia

Opening hours:
Mo-Su: 09.00-21.00
Ph.

(+7 495) 623 10 84

E-mail:

Nizhny Novgorod

InterAero Ltd., Strigino Airport, airport terminal, 2nd floor, office 2141

Opening hours:
Daily 09.00-19.00
Ph.

(+ 7 831) 423 56 26

E-mail:

Rostov-on-Don

Suvorova str., 21/28, 1 floor, office 7, 344006, Rostov-on-Don

Opening hours:
Mo–Fr: 09.00-19.00
Ph.

(+7 863) 292 36 76

E-mail:

Tekucheva str., d.135, 1 floor, of. 44, 344000, Rostov-on-Don

Opening hours:
Mo–Fr: 09.00-19.00
Sa: 10.00-16.00
Ph.

(+7 863) 200 85 10

E-mail:

LLC "TKF" Reina-Tour NTV " - B.Sadovaya str., d.126, 344006, Rostov-on-Don

Opening hours:
Mo-Fr: 09.00-20.00
Sa-Su: 09.00-18.00
Ph.

(+7 863) 295 09 14
(+7 863) 263 50 48

E-mail:

st. Grushevskaya, Airport, ground floor, office 1.018, 346713, Rostov Region, Aksay District

Opening hours:
Daily: 9.00 - 21.00
In addition: Mo, We, Fr, Sa: 23.00-03.00
Ph.

(+7 863) 322 95 15

E-mail:

Sochi

Navaginskaya str., 16, 354000, Sochi, Russia

Opening hours:
Mo-Fr: 09.00-19.00

Airport, Check-in counter 8

Opening hours:
Daily: 08.00-20.00
Ph.

(+7 8622) 64 10 55

Fax.: (+7 8622) 64 05 26
E-mail:

St. Petersburg

Airport Terminal 1, 2nd Floor, Office 2143

Opening hours: 24/7
Ph.

Representation:
(+7 812) 327 37 04
(+7 812) 331 82 77

E-mail:

Airport: Ticket office #1 JSC " Transeyr Service ":
Terminal 1, 2nd Floor

Opening hours: 24/7
Ph.

At the airport:
(+7 812) 331 82 73

E-mail:

City Booking office JSC " Transeyr Service ":
St. Petersburg, Moscow pr.189

Opening hours:
Daily 09.00-20.00
Ph.

(+7 812) 327 95 35

E-mail:

Voronezh

LLC MC "AVIASERVIS" - Voronezh, airport, 1st floor of the air terminal

Opening hours:
Mo-Su: 09.00–20.00

Ph.

(+7 473) 210 77 99

E-mail:

LLC MC "AVIASERVIS" - Voronezh, Revolution Avenue, 1 a

Opening hours:
Mo-Su: 09.00–20.00

Ph.

(+7 473) 202 90 50

E-mail:

LLC MC "AVIASERVIS" - Voronezh, Plekhanovskaya, 25

Opening hours:
Mo-Su: 08.00–20.00

Ph.

(+7 473) 202 30 03

E-mail:

Serbia

Belgrad

Flystar Aviation Services - Airport Nikola Tesla, 11000 Belgrade, Serbia

Opening hours:
Mo-Su: 09.00–17.00

Ph.

(+381) 11 228 6146
(+381) 66 80 41 999
(+381) 66 67 22 777

E-mail:

Spain

Barcelona

Airport El Prat Terminal 2 departure hall

Ph.

(+34) 93 1768546

E-mail:

Sweden

Stockholm

"ABC Flight Travel HB" Skytteholmsvägen 2, fl.1 , 171 44 Solna, Sweden

Opening hours:
Mo, Tu, Th: 09.00-13.00
We, Fr: 13.00-17.00
Ph.

(+46) 70 779 05 32

E-mail:

Switzerland

Geneva

Geneva airport, Departure Terminal
Ph. (+41 22) 518 13 80
E-mail:

Turkey

Istanbul

Adriyatik Tasimacilik Dis Ticaret Ltd. Sti - Mete Caddesi, 16/4 Taksim, ISTANBUL, posta kodu 34437, Turkey

Opening hours:
Mo-Fr: 09.00-18.00
Ph.

(+90 212) 249 80 00

Fax.: (+90 212) 249 62 72
E-mail:

Turkmenistan

Ashgabat

st. 2028 (Govshudova) 50/2, 2 th Floor

Opening hours:
Mo, Tu, Th, Fr: 9:00 – 18:00
We: 14:00 – 18:00
Sa: 9:00 – 13:00
Break: 13:00 – 14:00, 15:30 – 16:00
Ph.

(+ 99 312) 92 64 09
(+ 99 312) 92 02 27

Fax.: (+ 99 312) 92 02 26
E-mail:

UK

London

5 LOWER GROSVENOR PLACE, LONDON, SW1W 0EJ, United Kingdom

Opening hours:
Mo-Fr: 09.30-17.30
Ph.

(+44 207) 233 85 59

Fax.: (+44 207) 834 02 25
E-mail:

Ukraine

Kharkiv

Kharkiv International Airport, new terminal, ticket office #8

Opening hours:
Mo 03.30-06.00, 10.00-17.00
Tu 11.00-20.00
We 08.00-17.00
Th 09.00-18.00
Fr 03.30-06.00, 10.00-17.00
Sa 03.30-06.00
Ph.

(+380 57) 750 88 55
(+380 50) 468 88 27

E-mail:

Kharkiv, Gogol str., 7, office 123

Opening hours:
Mo-Fr: 10.00-18.00
Ph.

(+380 57) 750 88 77
(+380 50) 441 91 69

E-mail:

Kiev

Airport "Borispol"

Opening hours: 24/7
Ph.

(+380 44) 228 34 72
(+380 50) 355 15 34

E-mail:

International Airport “Kyiv” - Kiev, IA "Kiev"

Opening hours: 24/7
Ph.

(+380 44) 339 29 22
(+380 50) 387 75 65
0 800 505 510
(+38 093) 043 31 81

E-mail:

33-V, Antonovicha Str. (Gorkogo St.), "Maxim" business-center, 10th fl., Suite 10, Kyiv 01033, Ukraine

Opening hours:
Mo-Th 09.00-18.00
Fr 09.00-17.00
Tickets sale 10.00-17.00
Ph.

(+380 44) 300 13 25/27

E-mail:

Lviv

168 Lyubinska Str., Lviv, 79000, Danylo Halytskyi International Airport "Lviv"

Opening hours:
Mo-Su: 08.00-18.00
Ph.

(+380 32) 229 82 99
(+380 50) 355 19 60

E-mail:

Odessa

Edem Travel Company - Odessa, Odessa International Airport, ground floor, departure hall, ticket office No. 4

Opening hours:
Mo-Su: 09.00-18.00
Ph.

(+380 48) 239 33 03
(+380 48) 783 81 03
(+380 94) 941 21 03
(+380 97) 704 48 40 (Viber)

Fax.: (+380 48) 783 81 03
E-mail:

"COMPANY SKY SERVICE" - Odessa, Civil Aviation Airport, 1st floor, right side of the building

Opening hours: 24/7
Ph.

(+380 48) 203 93 025
(+380 50) 492 31 19

E-mail: