Check-in

To be taken on board you should have the following documents:

• valid passport (which was issued within the previous 10 years, if required by the country of destination):
  • national passport;
  • diplomatic passport;
  • service passport;
  • special passport;
  • official passport;
  or
• other document providing passenger identity in compliance with the existing legislation of country of departure, destination, transit:
  • refugee/ stateless person travel document;
  • EU travel document;
  • ID card;
  • seaman’s passport;
  • pilot's license;
  • extract from the crew list;
  • letter of guarantee;
  • flight mission;
  • birth certificate (for citizens of the Russian Federation if applicable);
  • military identity card;
  • travel certificate;
• valid visa (if required):
  • visa;
  • ink-stamp visa;
  • E-visa (printed only, not allowed on the phone);
  • residence permit;
  • renewal of a residence permit;
  • work permit;
  • study permit;
  • letter of guarantee;
  • accreditation card;
• for children under 18 years:
  • travels alone - notarized consent of parents (guardians);
  • travels with one parent - notarized consent of the second parent is not required;
  • travels with grandmother or grandfather - notarized consent of legal representatives (parents, guardians);
• health insurance (if required in accordance with the legislation of the country of destination, transit), medical certificate (in the form established by the country of destination, transit) confirming a negative test result by the PCR method (SARS-Cov-2) or an antigen or antibody test results, other medical documents (if required);
• printed ticket (if e-ticket is not issued) or itinerary receipt (for your convenience).

Passengers can check in for a flight at check-in desks at the airport or using Internet resources (“online”) or at the airport through self-check-in kiosks (KUSS).

Airport Check-In

The time on your ticket is local. We recommend arriving at the airport 2 hrs before departure to have plenty of time to go through the control (customs, border and, if needed, sanitary, quarantine, immigration, veterinary and phytosanitary).

For Belavia flights check-in starts 2 hrs and ends 40 min prior to departure.

The airline is not responsible for the passengers who are late for check-in or boarding. The company doesn’t delay departures for waiting such passengers in order to adhere the schedule.

Check-in counters for business class and economy class passengers have following designations: “Business Class” and “Economy Class”.

Frequent flying passengers of elite Belavia Leader levels are serviced on “Business Class” check-in counter. Business class and elite Belavia Leader levels’ passengers have priority during check-in when it takes place at one counter with economy class passengers.

In some airports it could be a restriction in using business lounge for business class and elite Belavia Leader levels’ passengers.

Self Check-In

Self check-in is a convenient way to save your time. At the end you’ll receive a boarding pass. You can immediately go through control and proceed to boarding.

This service is available for those having e-ticket and flying with Belavia.

If you have a baggage to be checked-in it should be taken to special DROP-OFF counter (if it is available at the airport) or to the counter where check-in to your flight has begun. You can check-in your baggage not later than check-in finishes (40 min before departure). Pay your special attention that checked and carry-on baggage should meet the rules of transportation.

Online

Belavia provides self check-in service on its official website. Online check-in starts 24 and ends 2 hrs prior to scheduled departure.

To find your itinerary you need:

• read carefully terms and conditions and prove it;
• enter PNR and your Last name (you have additional options to search by your Belavia Leader number (if it has been entered during the booking process), e-ticket number, origin and destination cities, flight number).

Follow the instructions. At the end you’ll receive a mobile boarding pass. For your convenience or if you’ve received Information card (that doesn’t allow to go on board) you can print a regular boarding pass using “Print boarding pass”. Also you can send boarding passes to E-mail.

At the airport

Airports where self check-in to Belavia flights via kiosks is available now: Minsk, Moscow (Domodedovo), St.Petersburgh, Warsaw, Prague, Frankfurt.

Self check-in has several restrictions. If you experience some problems or received Information Card (that means self check-in failure) please, turn to the counter where check-in to your flight has begun.

Kiosk check-in starts 22 hrs and ends 1hr prior to scheduled departure.

Press a button with Belavia logo. After application loads you can choose a language. To search for your itinerary you can:

• scan your passport’s page with a machine-readable line;
• insert and take out from the slot your credit or Belavia Leader card (in case your name is the same as in your passport);
• press the button “Find reservation”. Choose the variant you prefer.

Follow the instructions on every screen.

Choose people from your itinerary to be checked-in; choose a type for every passenger; add your frequent flyer number if needed; check your flights; choose your seats.

To enter passport information you should scan your passport’s page with a machine-readable line or input the info by hand.

At the end you’ll receive a boarding pass for every passenger and/or flight you’ve been checked-in. Receiving Information Card means that check-in failed and you need to proceed to the counter where check-in to your flight has begun.

Business-class passengers and Gold and Silver tier members of the “Belavia Leader” program who passed self or online check-in can obtain information about invitation to a business lounge at a business-class check-in desk at the airport.