Seat selection
Belavia offers the “Seat selection in the aircraft cabin” service on all scheduled flights (except flights departing from Dubai, Delhi, Turkmenbashi, Sharjah) and on charter flights departing from Minsk, Brest, Vitebsk, Gomel, Antalya, Bodrum, Izmir, Hurghada and Sharm el-Sheikh.
The service can be purchased at sales offices and on the website belavia.by during the purchase of a ticket or in the "Booking status" section if there is a ticket with a confirmed booking for Belavia flight no later than 24 hours before the flight departure.
It is also possible to issue a service during online check-in for a flight (if this check-in method is available).
Please note that during online check-in, initially the seat is assigned to the passenger automatically and is free. The choice of an another seat is made in accordance with the terms of purchase of the «Seat selection in the aircraft cabin» service.
The cost of the service depends on the seat category, the ticket fare and other conditions and is displayed at the step of choosing the seat. The cost is charged for the flight segment.
Business-class passengers will be able to use the service of seat selection in the aircraft cabin at no additional cost.
As part of the service, a passenger is given the opportunity to preselect a seat from one of the following categories:
Category 1 - Extra Leg Room Seat – a seat in the business-class cabin* for an economy-class ticket, provided that there are no business-class passengers on the flight;
Category 2 - Bulkhead Seat – the 1st row seat in the economy-class cabin located behind the business-class cabin (on planes with the separated business-class cabin);
Category 3 - Exit Row Seat – a seat in the rows that are next to emergency exits with extra legroom**;
Category 4 - Front of Cabin Seat – seats in the front of the economy-class cabin, except for the categories mentioned above;
Category 5 - Standard seat – standard seats in the economy-class cabin, except for the categories mentioned above.
* 1st category seats are offered in case of performing a flight by a plane with the separated business-class cabin. The purchase of a 1st category seat does not include any additional services (business-class meals, separate check-in counter, etc.)
** some seats of this category may have a non-recline seat back.
The passenger cannot change the selected seat after paying for the service. To change the place, the passenger need to return and issue a new service.
The return of costs paid for the service is made at the sales office when the passenger contacts no later than 3 hours before the flight departs on schedule.
Application for cancellation and refund of a pre-selected seat in the aircraft cabin that was payed on Belavia website belavia.by is here.
Belavia reserves the right to limit the provision of the service for various types of aircraft and on various routes in accordance with flight safety requirements and technical capabilities, as well as depending on the category of a passenger.
When changing a schedule, replacing an aircraft, changing the layout of a cabin in order to keep the ordered service for the passenger, Belavia automatically changes the reserved seat within the selected category, but does not guarantee reserving the assigned seat number. Belavia will take all possible measures to keep the joint boarding of passengers who have booked the service in one reservation. Ordering a service, the passenger agrees to change the seat within the paid category in the above-mentioned cases.
In the event of technical incapability to provide a seat within the paid category, Belavia will refund the cost of the service.
Belavia is not obligated to notify passengers of changes in the service associated with the replacement of the type and/or layout of the aircraft without changing the schedule of the aircraft.
Please note that the sale of the service may be limited to certain categories of passengers. For example, a passenger choosing a place in an exit row must be at least 18 years old, in good physical condition, travel without an infant and understand English to help the crew in the event of an emergency evacuation.
If during the process of purchasing the service, the passenger has chosen the seat to which special requirements apply, the passenger will have the opportunity to familiarize themselves with the requirements of the airline before the payment for the service. The purchase of such a seat means confirmation of the passenger’s compliance with the stated requirement and consent to them.
Despite the purchasing a seat in the exit row, the crew of the aircraft has the right to demand that you vacate the seat in the exit row if it is deemed necessary in the interest of safety or if you do not meet any other requirements. Moreover, the cost of the service is not refundable.
